Privacy policy
Privacy Policy
At Sehat Herbal India we value your privacy and are committed to protecting your personal and health-related information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or make purchases through our online pharmacy platform. By using our website and services, you agree to the terms set forth in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: When you register on our website, place an order, or contact us, we may collect personal details such as your name, email address, phone number, billing/shipping address, and payment information.
Health Information: For prescription medications, we may collect health-related information, such as your medical conditions, medications, and prescriptions. This information is only collected when you provide it for the purpose of filling prescriptions or receiving advice.
Order Information: We collect details about the products you purchase, shipping preferences, and transaction history.
Log Data and Cookies: Our website may collect data such as your IP address, browser type, device information, and pages you visit on our website. This information is gathered through cookies and similar technologies to improve user experience and track website usage.
2. How We Use Your Information
We use your information for the following purposes:
To Process Orders: To fulfill your prescription, process payments, and ship your orders.
Customer Support: To respond to your inquiries, provide customer service, and address any concerns related to your orders or prescriptions.
Personalized Experience: To provide recommendations or tailored services based on your health needs and preferences.
Legal Compliance: To comply with applicable healthcare and pharmaceutical regulations, including prescription verification and reporting obligations.
Marketing Communications: With your consent, we may send you newsletters, promotional offers, and health-related updates. You can opt-out of marketing communications at any time.
3. Sharing Your Information
We do not sell or rent your personal or health information to third parties. However, we may share your information in the following circumstances:
With Third-Party Service Providers: We may share your information with trusted partners (e.g., payment processors, shipping companies) who assist us in providing services to you. These third parties are required to handle your information in accordance with our privacy policy.
For Legal Compliance: We may disclose your information if required by law or in response to a legal request, such as a subpoena, court order, or regulatory inquiry.
4. Data Security
We take the security of your personal information seriously. We use industry-standard encryption technology (such as SSL/TLS) to protect your data during transmission and storage. However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your data.
5. Your Rights and Choices
Access and Update Your Information: You have the right to access, correct, or update your personal and health information. You can update your information by logging into your account or contacting us directly.
Opt-Out of Marketing Communications: You can opt-out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.
Data Retention: We retain your personal and health-related information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
6. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.
7. International Transfers
If you are located outside of India, please be aware that your information may be transferred to, stored, and processed in a country where data protection laws may be different from those in your jurisdiction. By using our website, you consent to the transfer of your data.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will be effective as of the date it is posted. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Email: helpdesk@sehatherbalindia.in
